Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

I am a duel citizen of Brazil and the USA, and “Festa” is the Portuguese  word for “Party” (not to be confused with Fiesta, with an “i” which is the Spanish word for “party”). I wanted the name of my salon to be easy to spell, and pronounce despite it being a non-English word. I’m very proud of my Brazilian heritage and wanted to pay homage to it with my business!

Are there any services you don’t offer?

What are your favorite services to provide?

What is your cancellation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancellation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I love having variety in my day, so I don’t “specialize” in any service. But I enjoy short haircuts, big transformations, traditional blond foils and creative color (vivids). I also love working with clients who like a more “alt” or funky, out of the box style, that allows me to exercise my creativity to its fullest extent.

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

Are there any services you don’t offer?

What are your favorite services to provide?

What is your cancellation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

Yes, perms, any sort of chemical straightening (relaxers, keratin treatments, Brazilian blowouts etc), wedding hair, and I don’t take clients under the age of 16. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancellation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I ask for at least 48 hours’ notice to cancel or reschedule appointments under two hours, and 72 hours’ notice for appointments over two hours. Cancellations outside of these windows may be subject to a charge of up to 50% of the scheduled service, while same-day cancellations may be charged up to 100% at my discretion. No-call/no-shows will be charged 100% of the scheduled service. If you cancel or reschedule three appointments in a row, I will no longer accept appointment requests. This policy is in place out of respect for my time, my business, and the clients who often wait weeks or months for an appointment.

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I book appointments back to back and my days in the salon are very full. I do typically factor in a 5 to 10 minute grace period, as I know that unforeseen things can happen when you’re on your way to an appointment. However, beyond the 5 to 10 minute mark, you may forfeit part of the service you were booked in for, or need to reschedule altogether. For example, being more than 10 minutes late for a 30 minute haircut appointment would require rescheduling as that wouldn’t be enough time for me to properly finish your service and be on time for my next guest. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is your cancelLation policy?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

If you need to bring a friend or support person or pet (excluding service animals) to your appointment with you, please communicate that in advance. All pets must be well behaved and potty trained. My salon is small and intimate, having more people in the space can impact my ability to provide the best service possible. Accommodations can be made depending on the situation. I love kids, and am a mom myself, but I ask that you please make sure to plan to have childcare when you come in for your appointment. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I have an assigned and labeled (free) parking spot for my clients out front, a few steps away from my unit. There is also plenty of accessible parking options, if needed, right in front of the salon. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

My front door locks automatically whenever it is closed, so when you arrive for your appointment, send me a text to let me know you’ve arrived (360-820-5164), and wait in your vehicle for me to respond to let you know I’m ready for you to come inside. This way I can make sure I’m finished with my previous client, have a chance to clean up, and can open the door for you. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

A couple of reasons! not everyone identifies within the gender binary, and it is important to me that everyone who walks into my Salon feels safe, affirmed, and accepted. Having non-gendered services is a small way I can provide that for every person, regardless of their individual gender identity/expression. In addition, there are hundreds of different haircuts and styles that exist and all different types of people who want those haircuts and styles with varying lengths, textures and density.

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I keep a cart stocked with a variety of snack options, a fridge full of flavored seltzer and flat water, Diet Coke, a coffee and tea corner with all the fixings, all included in your service if you choose to partake. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I require all clients to keep a working card on file, but you’re welcome to use any debit or credit card you’d like even if it’s not the one on file. I also accept cash and payment plans through affirm via my booking app.

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

Once, annually (usually between October-November). 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

I am typically in the salon Monday through Friday. Hours of operation depend on the day and are adjusted based on what appointments are scheduled, which is why I don’t list specific hours. I offer limited early morning appointments (7:30-8 am, typically Monday and/or Friday), Thursday is the only day I take appointments past 5 pm.

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

You can request an appointment 6 weeks in advance online through my booking app. Alternatively, we can discuss your scheduling preferences in the salon during your appointment. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

Never. When you book with me, you have my undivided attention through your entire appointment. Double booking lowers the quality of each persons experience, and can be very stressful as a stylist. I price my services accordingly to make sure  double booking is not a necessity for my business to thrive.  

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

January 2027 will be 15 years. 11 of those years I’ve been self employed (booth rent for 7). Salon Festa was established in August of 2022. 

Frequently Asked Questions

What’s the origin of the name “Salon Festa”?

What are your favorite services to provide?

Are there any services you don’t offer?

What is your cancelLation policy?

Do you have a late arrival grace period?

Do you allow pets/kids/friends etc to come along to appointments?

What is the parking situation?

What do I do after I arrive/park?

Why are your haircut services listed by time instead of “men’s cuts” and “women’s cuts”?

Do you offer amenities?

What forms of payment do you accept?

Do you increase your prices?

What are your hours?

How far in advance can I book an appointment?

Do you double book appointments?

How long have you been doing hair?

You did my hair once, but it’s been a while. am I considered an existing client or a new client?

If you have ever booked an appointment with me via my booking app, your info is in my system therefore making you an existing client. Even if it’s been 6+ months in between appointments.